Microsoft Autoupdate Mac Freezes

Hi,

  1. Microsoft Autoupdate Mac Hangs
  2. Microsoft Autoupdate Mac Freezes Windows 7
  3. Uninstall Microsoft Autoupdate Mac

since one day my mac started to freeze. As i wrote in the EtreCheck report below, it's kind of like series of freezes every now and then. It's usually about 3-6 freezes lasting about 5-15 seconds and it happens once or twice an hour depending on what am I doing, but can move cursor without problem. Except for the freezes, everything works very well, haven't noticed any other performance issues. I tried scan for viruses and other stuff like just in case but haven't found nothing. I didn't install some new program or game before it started freezing. Everything worked up to that day. Now i use the same programs etc. as I did use before but now with freezes. I'm worried I'll have to replace my hardrive.

EtreCheck version: 4.3.6 (4D041)

Report generated: 2018-08-27 00:37:49

Download EtreCheck from https://etrecheck.com

How to tell if an Office for Mac update is valid. Posted on May 17th, 2017 by Jay Vrijenhoek. One of the most commonly found 3rd party applications on a Mac is Microsoft Office. Office for Mac is a software suite that is frequently updated to introduce new features, improve stability, performance, compatibility and security.

Runtime: 5:23

Performance: Below Average


Problem: Beachballing

Description:

Mac periodicaly freezes for a moment. Its a series of freezes, usually about 3-6 series of 5-15 second freezes about once or twice an hour, maybe depending on apps using. Usually freezes one or two programs but can move cursor around screen without problem.


Major Issues:

Anything that appears on this list needs immediate attention.


No Time Machine backup - Time Machine backup not found.

Unsigned files - There are unsigned software installed that could be adware and should be reviewed.


Minor Issues:

These issues do not need immediate attention but they may indicate future problems.


Heavy RAM usage - This machine is using a large amount of RAM.

Apps crashing - There have been numerous app crashes.

Apps with heavy CPU usage - There have been numerous cases of apps with heavy CPU usage.

Clean up - There are orphan files that could be removed.

System modifications - There are a large number of system modifications running in the background.

Low performance - EtreCheck report took over 5 minutes to run. This is unusual.

Autoupdate

32-bit Apps - This machine has 32-bits apps that may have problems in the future.


Hardware Information:

iMac (27-inch, Late 2013)

iMac Model: iMac14,2

1 3,5 GHz Intel Core i7 (i7-4771) CPU: 4-core

32 GB RAM - At maximum

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

BANK 0/DIMM1 - 8 GB DDR3 1600 ok

BANK 1/DIMM1 - 8 GB DDR3 1600 ok


Video Information:

NVIDIA GeForce GTX 780M - VRAM: 4 GB

iMac 2560 x 1440


Drives:

disk0 - APPLE HDD ST1000DM003 1.00 TB (Mechanical)

Internal SATA 3 Gigabit Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 - Macintosh HD (Journaled HFS+) 999.35 GB

disk0s3 - Recovery HD (Journaled HFS+) [Recovery] 650 MB


Mounted Volumes:

disk0s2 - Macintosh HD 999.35 GB (245.37 GB free)

Journaled HFS+

Mount point: /


Network:

Interface en0: Ethernet

One IPv4 address

Interface en5: iPad

Interface en1: Wi-Fi


Interface en4: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge


System Software:

macOS High Sierra 10.13.3 (17D47)

Time since boot: About 6 days

System Load: 2.52 (1 min ago) 2.33 (5 min ago) 2.78 (15 min ago)


Configuration Files:

/etc/hosts - Count: 22


Security:

SystemStatus
GatekeeperMac App Store and identified developers
System Integrity ProtectionEnabled


Unsigned Files:

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/JavaUpdater.app/Contents/Ma cOS/JavaUpdater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.skype.skype.shareagent.plist

Executable: /Applications/Skype.app/Contents/Library/LaunchServices/com.skype.skype.shareag ent.bundle/Contents/MacOS/com.skype.skype.shareagent

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.update.plist

Executable: /Library/Application Support/AvastSecureLine/components/update/update.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.uninstall.plist

Executable: /Library/Application Support/AvastSecureLine/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.osx.secureline.userinit.plist

Executable: /Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.osx.secureline.init.plist

Executable: /Library/Application Support/AvastSecureLine/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.init.plist

Executable: /Library/Application Support/Avast/hub/init.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.avast.osx.secureline.home.userinit.plist

Executable: ~/Library/Application Support/AvastSecureLine/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.valvesoftware.steamclean.plist

Executable: ~/Library/Application Support/Steam/SteamApps/steamclean Public

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.avast.userinit.plist

Executable: /Library/Application Support/Avast/hub/userinit.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.uninstall.plist

Executable: /Library/Application Support/Avast/hub/autouninstall.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.rogueamoeba.aceagent.plist

Executable: aceagent

Launchd: /Library/LaunchDaemons/de.appsolute.mampprohelper.plist

Executable: /Library/PrivilegedHelperTools/de.appsolute.mampprohelper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.avast.update.plist

Executable: /Library/Application Support/Avast/components/update/update.sh

Details: Exact match found in the whitelist - probably OK


32-bit Applications:

66 32-bit apps


Kernel Extensions:

/Library/Application Support/Avast/components/fileshield/signed

[Loaded] AvastFileShield.kext (AVAST Software a.s., 4.0.0 - SDK 10.12)


/Library/Application Support/Avast/components/proxy/signed

[Loaded] AvastPacketForwarder.kext (AVAST Software a.s., 2.1 - SDK 10.12)


/Library/Extensions

[Loaded] LittleSnitch.kext (Objective Development Software GmbH, 4.0.6 - SDK 10.11)

[Loaded] Soundflower.kext (MATT INGALLS, 2.0b2 - SDK 10.10)

[Loaded] HandsOff.kext (One Periodic Inc., 3.2.6 - SDK 10.9)


Microsoft Autoupdate Mac Hangs

/System/Library/Extensions

[Not Loaded] TACC.kext (1.0.2 - SDK 10.8)


System Launch Agents:

[Not Loaded] 9 Apple tasks
[Loaded] 159 Apple tasks
[Running] 122 Apple tasks


System Launch Daemons:

[Not Loaded] 34 Apple tasks
[Loaded] 165 Apple tasks
[Running] 130 Apple tasks
[Other] 3 Apple tasks


Launch Agents:

[Running] com.metakine.handsoff.agent.plist (One Periodic Inc. - installed 2018-04-10)
[Running] com.adobe.AdobeCreativeCloud.plist (? faec172d - installed 2017-10-29)
[Running] at.obdev.LittleSnitchHelper.plist (Objective Development Software GmbH - installed 2018-04-09)
[Running] at.obdev.LittleSnitchUIAgent.plist (Objective Development Software GmbH - installed 2018-04-09)
[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-06-13)
[Loaded] com.avast.userinit.plist (? bb25154c - installed 2018-08-22)
[Running] com.avast.osx.secureline.update-agent.plist (AVAST Software a.s. - installed 2018-08-22)
[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-12-14)
[Loaded] com.avast.osx.secureline.userinit.plist (? 2fc1004f - installed 2018-08-22)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded] com.oracle.java.Java-Updater.plist (? 2b0170fd - installed 2017-10-29)
[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Loaded] 6H4HRTU5E3.com.avast.passwords.Agent.plist (AVAST Software a.s. - installed 2018-08-22)


Launch Daemons:

[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-06-13)
[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Running] com.rogueamoeba.aceagent.plist (? 88630f9d - installed 2018-03-06)
[Loaded] 6H4HRTU5E3.com.avast.passwords.AgentXPC.plist (AVAST Software a.s. - installed 2018-08-22)
[Running] com.metakine.handsoff.daemon.plist (One Periodic Inc. - installed 2018-04-10)
[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-06-13)
[Running] at.obdev.littlesnitchd.plist (Objective Development Software GmbH - installed 2018-04-09)
[Loaded] com.avast.uninstall.plist (? 22f94791 - installed 2018-08-22)
[Running] de.appsolute.mampprohelper.plist (? 26ff81e4 - installed 2017-09-22)
[Loaded] com.avast.init.plist (? fc55b6fa - installed 2018-08-22)
[Running] com.adobe.adobeupdatedaemon.plist (? f00845ea - installed 2017-10-29)
[Loaded] com.avast.osx.secureline.init.plist (? 1bda83b1 - installed 2018-08-22)
[Loaded] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2017-10-26)
[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-07-28)
[Loaded] com.oracle.java.Helper-Tool.plist (? fa56dec8 - installed 2017-10-29)
[Loaded] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15)
[Running] com.adobe.agmservice.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Running] com.avast.osx.secureline.update.plist (? f50a649c - installed 2018-08-22)
[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-05-24)
[Loaded] com.avast.update.plist (? 5c6ac355 - installed 2018-08-22)
[Loaded] com.avast.osx.secureline.uninstall.plist (? ba7a0061 - installed 2018-08-22)
[Loaded] com.feingeist.shimo.helper.plist (Fabian Jaeger - installed 2017-10-08)


User Launch Agents:

[Other] com.SearchFunction.plist (? 0 - installed 2018-06-15)
[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
[Loaded] com.valvesoftware.steamclean.plist (? 0 - installed 2018-08-26)
[Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-05-31)
[Loaded] com.skype.skype.shareagent.plist (? 0 - installed 2017-11-13)
[Other] tapufind.plist (? 0 - installed 2018-06-10)
[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-10-29)
[Not Loaded] com.avast.osx.secureline.home.userinit.plist (? 0 - installed 2018-08-22)


User Login Items:

Flux Application (Michael Herf - installed 2018-01-08)

(/Applications/Flux.app)

Wondershare Helper Compact Application (Wondershare Software Co., Ltd - installed 2018-02-01)

(~/Library/Application Support/Helper/Wondershare Helper Compact.app)

Google Chrome Application (Google, Inc. - installed 2018-08-10)

(/Applications/Google Chrome.app)

iTunesHelper Application (Apple - installed 2017-09-22)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Microsoft Autoupdate Mac Freezes Windows 7

Audio Hijack 3 Schedule Helper Application (Rogue Amoeba Software, LLC - installed 2017-08-14)

(/Library/Application Support/Audio Hijack/Audio Hijack 3 Schedule Helper.app)

dlmLaucher SMLoginItem (Elliott Mason - installed 2018-04-30)

(/Applications/DLM.app/Contents/Library/LoginItems/dlmLaucher.app)

Avast Passwords Service SMLoginItem (AVAST Software a.s. - installed 2018-05-22)

(/Applications/Avast Passwords.app/Contents/Library/LoginItems/Avast Passwords Service.app)

6H4HRTU5E3.com.avast.osx.secureline.avastsecurelinehelper SMLoginItem (AVAST Software a.s. - installed 2018-08-15)

(/Applications/AvastSecureLine.app/Contents/Library/LoginItems/6H4HRTU5E3.com.a vast.osx.secureline.avastsecurelinehelper.app)


Internet Plug-ins:

AdobeAAMDetect: (installed 2017-10-29)

FlashPlayer-10.6: (installed 2018-08-14)

QuickTime Plugin: (installed 2018-01-19)

AdobePDFViewerNPAPI: (installed 2018-08-15)

AdobePDFViewer: (installed 2018-08-15)

Flash Player: (installed 2018-08-14)

jdk: (installed 2018-01-07)

Uninstall Microsoft Autoupdate Mac

JavaAppletPlugin: (installed 2018-01-07)


Safari Extensions:

Adblock Plus.safariextz - Eyeo GmbH - https://adblockplus.org/ (installed 2017-09-22)
FastestTube.safariextz - Kwizzu - http://fastesttube.kwizzu.com/ (installed 2018-08-16)
OpenIE.safariextz - Parallels - http://www.parallels.com (installed 2017-11-10)


3rd Party Preference Panes:

Flash Player (installed 2018-07-28)

Java (installed 2017-09-28)


Time Machine:

Time Machine Not Configured!


Top Processes by CPU:

Process (count)Source% of CPULocation
Audio HijackRogue Amoeba Software, LLC9
coreaudiodApple7
WindowServerApple7
com.apple.WebKit.WebContent (7)Apple6
Google Chrome Helper (23)Google, Inc.3


Top Processes by Memory:

Process (count)SourceRAM usageLocation
com.apple.WebKit.WebContent (7)Apple3.86 GB
Google Chrome Helper (23)Google, Inc.3.50 GB
kernel_taskApple2.16 GB
WindowServerApple1.43 GB
SafariApple1.38 GB


Top Processes by Network Use:

ProcessSourceInputOutputLocation
mDNSResponderApple18 MB6 MB
com.avast.proxyAVAST Software a.s.2 MB1 MB
apsdApple855 KB198 KB
Battle.netBlizzard Entertainment, Inc.216 KB538 KB
netbiosdApple357 KB177 KB


Top Processes by Energy Use:

Microsoft
Process (count)SourceEnergy (0-100)Location
mds_storesApple11
coreaudiodApple6
Audio HijackRogue Amoeba Software, LLC5
WindowServerApple3
Google Chrome Helper (23)Google, Inc.2


Virtual Memory Information:

Available RAM12.04 GB
Free RAM2.83 GB
Used RAM19.96 GB
Cached files9.21 GB
Swap Used546 MB


Software Installs (past 30 days):

NameVersionInstall Date
Adobe Flash Player30.0.0.1542018-08-14
Adobe Acrobat Reader DC (18.011.20058)18.011.200582018-08-15
Gatekeeper Configuration Data1522018-08-21
Avast Security13.92018-08-22


Clean up:

~/Library/LaunchAgents/com.SearchFunction.plist

~/Library/Application Support/com.SearchFunction/SearchFunction

Executable not found

~/Library/LaunchAgents/tapufind.plist

~/Library/Application Support/Agent/tapufind

Executable not found


Diagnostics Information (past 7 days):

2018-08-26 19:30:46 Heroes.app CPU (20 times)

/Applications/Heroes of the Storm/*/Heroes.app


2018-08-26 16:59:23 World of Warcraft Cataclysm.app CPU (7 times)

/Applications/World of Warcaft Cataclysm /World of Warcraft Cataclysm.app


2018-08-26 15:56:02 CCLibrary.app Crash (20 times)

/Applications/Utilities/Adobe Creative Cloud/CCLibrary/CCLibrary.app


2018-08-22 15:57:54 Adobe After Effects CC 2017.app CPU (7 times)

/Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app


2018-08-22 14:58:59 com.avast.daemon CPU

/Library/Application Support/Avast/*/com.avast.daemon


2018-08-20 19:51:43 Heroes of the Storm.app CPU

/Applications/Heroes of the Storm/Heroes of the Storm.app



End of report

iMac, macOS High Sierra (10.13.3)

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