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To permanently close your Outlook.com email account, you need to close your Microsoft account. When you close your Microsoft account, your email and contacts are deleted from our servers and can't be recovered. If you use your Microsoft account with Xbox, Skype, OneDrive, or other Microsoft services, you'll no longer be able to access those. 2020-3-19 Outlook for Mac 2016 won't quit I upgraded to Office for Mac 2016 yesterday with only one issue: Outlook won't quit. Send to Microsoft. Otherwise, Outlook performs fine and it moved everything over from Outlook 2011 without a glitch. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
Symptoms
When you try to dismiss calendar reminders in Microsoft Outlook, you discover that they can't be dismissed or keep reappearing.
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Cause
The reminders folder or the reminder view is corrupted. A sync conflict may also prevent Outlook from dismissing a reminder.
Resolution
Method 1
Delete the item using a command line:
Close Outlook.
Right click the Start button in Windows and select Run.
In the Run window, type or paste the command below and select Enter.
If that method doesn't work, use Method 2.
Method 2
Delete the Reminders folder by using the Microsoft Exchange Server MAPI Editor (MFCMAPI). To do this, follow these steps:
Download MFCMAPI from github (scroll down and then click Latest release).
Exit Outlook.
Open MFCMAPI.
On the Tools menu, click Options, select both of the following check boxes (if they're not already selected), and then click OK:
- Use the MDB_ONLINE flag when calling OpenMsgStore
- Use the MAPI_NO_CACHE flag when calling OpenEntry
Click Session, click Logon, select the profile that you want to change, and then click OK.
Double-click the mailbox store that you want to open.
Expand Root Container.
Right-click the Reminders folder, and then click Delete folder.
Note
Do not delete the individual items inside the Reminders folder. The Reminders folder is just a view of upcoming events on the calendar. If the items inside the folder are deleted, those items will be removed from the calendar.
Run the Outlook.exe /cleanreminders or Outlook.exe /ResetFolders command line. (This step re-creates the Reminders folder and adds any valid entries back in.)
Method 3
The sync issue can be fixed by clearing all offline items from the Calendar folder. This will remove all items from the local copy, but they can be downloaded again from the server.
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- Right click the affected calendar and select Properties > Clear Offline Items > OK. All items on the calendar will be removed.
- Select Send / Receive > Update Folder in the ribbon to force the items' download.