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-->Applies to:Office for Mac, Office 2019 for Mac, Office 2016 for Mac
Microsoft AutoUpdate (MAU) version 3.18 and later includes the msupdate command-line tool. This can be used to start the update process for Microsoft applications produced for Mac, such as Office. The tool is primarily designed for IT administrators so that they have more precise control over when updates are applied. You can download the latest version of MAU from this link.
msupdate works by sending Apple Events to the MAU daemon. On macOS 10.14 Mojave and later, you may see a privacy prompt when running msupdate for the first time. If you are using an enterprise management tool such as Jamf Pro, you should deploy a Privacy Preferences Policy Control (PPPC) payload to pre-approve access. Samples of such a payload can be downloaded from here.
Use the following steps to start using the tool:
- Open the Terminal application
- Enter
cd /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app/Contents/MacOS - Run
./msupdate --help
The following options are displayed:
Examples of how to use msupdate
- Display the current configuration parameters for AutoUpdate:
./msupdate --config - Display the current configuration parameters in machine-readable format:
./msupdate --config --format plist - List all available updates:
./msupdate --list - Download and install all available updates:
./msupdate --install - Download and install the latest updates for Word, Excel, and PowerPoint:
./msupdate --install --apps MSWD2019 XCEL2019 PPT32019 - Download and install a version-specific update for Outlook:
./msupdate --install --apps OPIM2019 --version 16.17.180090901
Application identifiers
The following table lists the applications for Mac supported by AutoUpdate. The identifier is used when specifying the --apps parameter. When specifying multiple applications on the command-line, separate identifiers with a space.
| Application | Latest version1 | 2016 version2 |
|---|---|---|
| Word | MSWD2019 | MSWD15 |
| Excel | XCEL2019 | XCEL15 |
| PowerPoint | PPT32019 | PPT315 |
| Outlook | OPIM2019 | OPIM15 |
| OneNote | ONMC2019 | ONMC15 |
| MAU | MSau04 | MSau04 |
| OneDrive | ONDR18 | |
| Teams | TEAM01 | |
| Skype for Business | MSFB16 | |
| Remote Desktop | MSRD10 | |
| Intune Company Portal | IMCP01 | |
| Defender ATP | WDAV00 | |
| Edge Canary | EDCN01 | |
| Edge Dev | EDDV01 | |
| Edge Beta | EDBT01 | |
| Edge Stable | EDGE01 |
1 These identifiers are used for Office 2019 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.12 (Sierra) or higher.
2 These identifiers are used for Office 2016 for Mac, either a retail or a volume licensed version, and for Office for Mac (from an Office 365 plan) running on macOS version 10.11 (El Capitan) or earlier.
Note
- If an update is pending for MAU itself, that update must be applied before any applications can be updated.
- Identifiers are not case-sensitive when run interactively from the command-line, but use the character casing from the table above when running from a management tool such as Jamf Pro.
Related topics
- Update history and release notes for Office for Mac
Hello taliboliver,Thank you for posting in the Apple Support Communities. I understand you've been unable to install new software recently.
To double-check, does this happen when installing a particular app, or is it with all apps? If it seems to be just one app, you might try deleting the installer and then re-downloading to test.
If the issue is happening with all apps, you might try installing an app in safe mode to test. This will run a quick diagnostic/repair, and then it prevents certain items from loading that could be causing this behavior. Here's how to
Using Microsoft Office On Mac
Use safe mode to isolate issues with your Mac:Start up in safe mode
To start up in safe mode:
- Start or restart your Mac, then immediately press and hold the Shift key. The Apple logo appears on your display. If you don't see the Apple logo, learn what to do.
- Release the Shift key when you see the login window. If your startup disk is encrypted with FileVault, you might be asked to log in twice: once to unlock the startup disk, and again to log in to the Finder.
To leave safe mode, restart your Mac without pressing any keys during startup.
If an issue doesn't happen in safe mode
If an issue doesn't happen when your Mac is started in safe mode, try restarting without pressing any keys.
- If the issue comes back, you might have incompatible login items.
- If the issue doesn't come back, it was probably caused by a cache or directory issue with your startup disk, which safe mode fixed.
Use another account for testing
If another user account is already set up on your Mac, you can simply log out of your account (Apple menu > Log Out) and log in with the other account. But the best way to test is with a newly created account:
- Choose Apple menu () > System Preferences, then click Users & Groups.
- Click , then enter an administrator name and password.
- Click the Add button (+) below the list of users.
- Complete the fields shown for a Standard or Administrator account, then click Create Account (or OK).
If you plan to test with any of the documents in your own account, make those documents available to the new account. Drag them to the Shared folder of the Users folder on your hard drive (~/Users/Shared). You can then move them to other folders after you log in as the new user.
Then log out of your account and log in with the new account:
- Choose Apple menu > Log out.
- At the login window, log in with the name and password of the new account. If you're also asked to sign in with an iCloud account or Apple ID, skip that step.
Now try to reproduce the issue in the new account. If you need to set up an email account or other account in order to test, you can do so.
If the issue doesn't happen in the other account
If the issue doesn't happen in the new user account, the issue is related to the settings or files in your own account.
Microsoft Office Mac Stuck On Running Package Scripts Stuck
If you need help with a specific alert or issue, search the Apple Support website for the text of the alert. If the issue happens in only one app in your account, it might be related to one of that app's settings. Check the app's documentation or support website for help.
You can remove the new user account when you're done testing. Follow the steps for creating a new account, but click the Remove button (–) instead of the Add button (+). Before removing the account, make sure that you don't need any of the files or settings you created or copied in that account.
If the issue happens in the other account
If the issue happens in the other user account:
Microsoft Office Mac Stuck On Running Package Scripts 2017
- Make sure that your software is up to date.
- Try using Safe Mode to resolve the issue.
- Check for other software or hardware issues.
Updating Microsoft Office On Mac
Kind regards.
Nov 25, 2018 8:43 AM