Microsoft Autoupdate Downloads But Does Not Install On My Mac

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Log back in again and hold down the Shift key on the keyboard to disable programs that start up with the Mac. Click the updater program’s icon in the Dock and run the update. When it has finished, restart the Mac. If you do not want to see the AutoUpdate program’s icon anymore, you can remove it from the Dock by dragging it to the Trash. I am having an issue with Microsoft AutoUpdate just now. It will download all the update files, but then just gets stuck when trying to install them: This seems to happen for all the updates available (Word, Excel etc) even if I only select certain ones.

Enroll your macOS device with the Intune Company Portal app to gain secure access to your work or school email, files, and apps.

Organizations typically require you to enroll your device before you can access proprietary data. After your device is enrolled, it becomes managed. Your organization can assign policies and apps to the device through a mobile device management (MDM) provider, such as Intune. To get continuous access to work or school information on your device, you must configure your device to match your organization’s policy settings.

This article describes how to use the Company Portal app for macOS to enroll, configure, and maintain your device so that you meet your organization's requirements.

What to expect from the Company Portal app

During initial setup, the Company Portal app requires you to sign in and authenticate yourself with your organization. Company Portal then informs you of any device settings you need to configure to meet your organization's requirements. For example, organizations often set minimum or maximum character password requirements that you'll be required to meet.

After you enroll your device, Company Portal will always make sure that your device is protected according to your organization's requirements. For example, if you install an app from an untrusted source, Company Portal will alert you and might restrict access to your organization's resources. App protection policies like this one are common. To regain access, you'll likely need uninstall the untrusted app.

If after enrollment your organization enforces a new security requirement, such as multi-factor authentication, Company Portal will notify you. You'll have the chance to adjust your settings so that you can continue to work from your device.

To learn more about enrollment, see What happens when I install the Company Portal app and enroll my device?.

Get your macOS device managed

Use the following steps to enroll your macOS device with your organization. Your device must be running macOS 10.12 or later.

Note

Throughout this process, you might be prompted to allow Company Portal to use confidential information that's stored in your keychain. These prompts are part of Apple security. When you get the prompt, type in your login keychain password and select Always Allow. If you press Enter or Return on your keyboard, the prompt will instead select Allow, which may result in additional prompts.

Install Company Portal app

  1. Go to Enroll My Mac.
  2. The Company Portal installer .pkg file will download. Open the installer and continue through the steps.
  3. Agree to the software license agreement.
  4. Enter your device password or registered fingerprint to install the software.
  5. Open Company Portal.

Important

Microsoft AutoUpdate might open to update your Microsoft software. After all updates are installed, open the Company Portal app. For the best setup experience, install the latest versions of Microsoft AutoUpdate and Company Portal.

Enroll your Mac

Microsoft Auto Update Downloads But Does Not Install On My Mac Screen

  1. Sign in to Company Portal with your work or school account.

  2. When the app opens, select Begin.

  3. Review what your organization can and can't see on your enrolled device. Then select Continue.

  4. If prompted to, enter your device password on the Install management profile screen.

  5. On the Confirm device management screen, select Open System Preferences.

  6. Your device's system preferences will open. Select Management Profile from the device profiles list and then select Approve > Approve.

  7. Return to Company Portal and select Continue.

  8. Your organization might require you to update your device settings. When you're done updating settings, select Check settings.

  9. When setup is complete, select Done.

Troubleshooting and feedback

If you run into issues during enrollment, go to Help > Send Diagnostic Report to report the issue to Microsoft app developers. This information is used to help improve the app. They'll also use this information to help resolve the problem if your IT support person reaches out to them for help.

After you report the problem to Microsoft, you can send the details of your experience to your IT support person. Select Email Details. Type in what you experienced in the body of the email. To find your support person's email address, go to the Company Portal app > Contact. Or check the Company Portal website.

Additionally, the Microsoft Intune Company Portal team would love to hear your feedback. Go to Help > Send Feedback to share your thoughts and ideas.

Unverified profiles

When you view the installed mobile device management (MDM) profiles in System Preferences > Profiles, some profiles might show an unverified status. As long as the management profile shows a verified status, you don’t need to be concerned.

The management profile is what defines the MDM channel connection. As long as the management profile is verified, any other profiles delivered to the machine via that channel inherit the security traits of the management profile.

Updating the Company Portal app

Updating the Company Portal app is done the same way as any other Office app, through Microsoft AutoUpdate for macOS. Find out more about updating Microsoft apps for macOS.

Next Steps

Still need help? Contact your company support. For contact information, check the Company Portal website.

Microsoft auto update downloads but does not install on my mac screen
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  • Microsoft AutoUpdate

How to uninstall Microsoft AutoUpdate on Mac computer? If you encounter problem when trying to delete Microsoft AutoUpdate as well as its associated components, read through this removal tutorial and learn about how to perfectly remove any unwanted applications on your Mac.

Things you should know about Mac app removal:

Uninstalling applications in macOS/Mac OS X is quite different from that in Windows operating system. In normal cases Mac users just need to simply drag and drop the target app to the Trash and then empty the Trash to perform the standard uninstallation. Generally speaking, most Mac applications are separate bundles that contain the executable and any associated resources for the app, and therefore users can easily remove any unwanted software (if they are installed properly) from their Macs.

However, a fact is often neglected that, even the stand-alone software may might still leave its configuration and preferences files on multiple system directories after you carry out a basic uninstall. These vestiges can be very small in size, thus leaving them alone may not affect your Mac performance, yet they can also be a large chunks of useless files that occupy a large portion of your hard drive space. In the latter case it is quite necessary to clean out those junk files from your Mac for complete removal.

For some novice users, they may have no idea how to remove Microsoft AutoUpdate in a proper way. Even for the experienced users, they may also get lost when trying to uninstall a problematic, stubborn or even malicious application. In this post we will discuss the following questions: (1) What is the correct way to uninstall Microsoft AutoUpdate? (2) How to ensure all its accompanying components are removed safely? And (3) is there a shortcut for both Mac novices and experts to take to accomplish Microsoft AutoUpdate removal effortlessly?

Conventional Steps to Uninstall Microsoft AutoUpdate for Mac

Prior to the removal of Microsoft AutoUpdate, you should first log into your Mac with an administrator account, and turn Microsoft AutoUpdate off if it is running. To deactivate an app, right click its icon in the dock and select Quit option (or choose Microsoft AutoUpdate > Quit Microsoft AutoUpdate on the Menu bar).

Also, you can access the Activity Monitor (located in /Applications/Utilities/ folder), and see if there is any background process pertaining to the app. If Microsoft AutoUpdate cannot be quit normally, you can select the app in Activity Monitor, click the large red “Quit Process” button in the left corner and click Force Quit button in the pop-up dialog.

Option 1: Drag Microsoft AutoUpdate icon to the Trash

Microsoft Autoupdate Downloads But Does Not Install On My Macbook Pro

  1. Open up the Finder, click Applications on the left side, and then select Microsoft AutoUpdate.
  2. Drag Microsoft AutoUpdate to the Trash (or right click on it and then select Move to Trash option).
  3. Right click the Trash icon and select Empty Trash option to start the uninstall.

This drag-to-delete method works in all versions of Mac OS X. Most 3rd party apps can be smoothly uninstalled in that way, but you cannot delete built-in apps by doing this. Some apps installed using the Mac package installer will prompt you for a password when you try to move it to the Trash. In any case you cannot move Microsoft AutoUpdate to the Trash or empty the Trash, try holding the Option key as you choose Empty Trash from the Finder menu, or reboot your Mac and try it again later.

Warming: It is important to point out that, emptying the Trash will instantly wipe off Microsoft AutoUpdate as well as other files you’ve thrown into the Trash, and that this act is irrevocable, so make sure you haven’t mistakenly deleted anything before emptying the Trash. Any time you change your mind and wanna undo the deletion of apps or files, just right click the item in the Trash and select Put Back option.

Option 2: Delete Microsoft AutoUpdate in the Launchpad

  1. Open up Launchpad, and type Microsoft AutoUpdate in the search box on the top.
  2. Click and hold Microsoft AutoUpdate icon with your mouse button until it starts to wiggle. Then click the “X” that appears on the left upper corner of Microsoft AutoUpdate to perform the uninstall.

This tap-and-hold method is applicable for the apps installed through the App Store, and it requires OS X lion or later. Once you click the X icon, the uninstallation of Microsoft AutoUpdate will be handled immediately, and there is no need to empty the Trash afterwards. This way cannot uninstall built-in apps as well.

Option 3: Launch Microsoft AutoUpdate built-in uninstaller

It is worth mentioning that, some applications for Mac come with their own dedicated uninstallers, e.g. Adobe and Microsoft. Those apps will install additional software to provide extended functions, or place library files and associated application dependencies elsewhere in OS X. You can manually delete all the accompanying components as well, but it would be better to run the specialized uninstaller to fully remove the application alone with its bundled software or associated items.

  1. Locate the Microsoft AutoUpdate installation file and double click to open it up.
  2. Select the [uninstaller] in the package and double click to run it.
  3. Follow the onscreen prompts to complete the uninstalling process.

To uninstall the software and plugins that don’t show up in the Application folder or come with a uninstaller, you are supposed to go to their official websites and look for their own downloadable uninstallers or the uninstallation instructions provided there. As for some apps that are built in macOS, you can either run commands in the Terminal to delete it, or try the uninstall tool offered in the last section of this post.

Delete Microsoft AutoUpdate Library Files, Caches & Preferences

Microsoft Autoupdate Downloads But Does Not Install On My Mac Laptop

Most OS X application are self-contained packages that can be easily uninstalled by dragging them to the Trash, but there are exceptions too. Some of you may wonder if the classic methods mentioned above help remove the associated files or folders created by Microsoft AutoUpdate. Well, even though completely uninstalling apps on OS X is much more simple than that on Windows, you may need to check if there are support and preference files left on your hard drive after Microsoft AutoUpdate has been deleted. Microsoft AutoUpdate vestiges may not do much harm to your system but do take up a certain disk space. Therefore, if you are not gonna use Microsoft AutoUpdate any more, these remnants can be deleted permanently.

There are tow locations where apps store their preferences and supporting files, and both are named Library. Apart from these files, Microsoft AutoUpdate may also scatter its components like login items, startup daemons/agents, or kernel extensions around the system.

To remove all the traces of Microsoft AutoUpdate from your Mac, do the following steps:

Part 1. Top Level Library on Hard Disk: /Library

  1. Open the Finder, click on the Go from the Menu Bar, and select Go to Folder.
  2. Type the path of the top level Library on hard disk: /Library, and hit Enter key.
  3. Search for the items with the name of Microsoft AutoUpdate in the following locations:
    • /Library
    • /Library/Caches
    • /Library/Preferences
    • /Library/Application Support
    • /Library/LaunchAgents
    • /Library/LaunchDaemons
    • /Library/PreferencePanes
    • /Library/StartupItems
  4. Right click the matched files or folders, and select Move to Trash option.

Part 2. User Library inside Home Folder(~/Library)

  1. Head to Go > Go to Folder, type ~Library in the box and hit Enter key.
  2. Identify and delete the similar named files or folders in the same set of folders:
    • ~/Library
    • ~/Library/Caches
    • ~/Library/Preferences
    • ~/Library/Application Support
    • ~/Library/LaunchAgents
    • ~/Library/LaunchDaemons
    • ~/Library/PreferencePanes
    • ~/Library/StartupItems
  3. Empty the Trash to delete Microsoft AutoUpdate leftovers permanently.

Application components may appear in a wide range of locations, including but not limited to the aforementioned file paths. For instance, some antivirus and security software will install additional kernel extensions which are by default located in /System/Library/Extensions. For the leftovers that are not obvious to identify, you might do a Google search for the app components, and perform the removal carefully.

Manually deleting Microsoft AutoUpdate leftovers can be a laborious task for inexperienced Mac users. If you are still not sure how to delete app remnants entirely, or you would like to save time in removing Microsoft AutoUpdate alone with all its remnants, well, utilizing a professional removal tool is a better option for you, compared with the manual removal.

Effective Solution to Thoroughly Remove Microsoft AutoUpdate

Look for an all-in-one solution to handling any application removal on your Mac? You might need the help of a specialized and advanced Mac uninstaller, which will spare you from the tedious searching for app vestiges. A outstanding uninstaller should be featured by intuitive interface, easy operation, powerful performance, and satisfactory effects. Now you can get all of these features in Osx Uninstaller.

Utilizing Osx Uninstaller can be the most effective way to remove any corrupted, stubborn and malicious application for your Mac. It will scan your whole system for every piece of target application and then remove them in one click, thus to finally free up your Mac hard disk space. Continue reading to know more about this tool.

Q1: How to remove Microsoft AutoUpdate by using Osx Uninstaller?

Step 1. Launch Osx Uninstaller in the Launchpad after quiting Microsoft AutoUpdate in the Dock.Step 2. Select Microsoft AutoUpdate on the interface and click Run Analysis button to scan Microsoft AutoUpdate.

Microsoft Auto Update Downloads But Does Not Install On My Mac Windows 7

Step 3. Click Complete Uninstall in Step 2, and click Yes to confirm removal.

After you click Yes in the dialog, the uninstall process will be activated immediately, and you will be informed that Microsoft AutoUpdate has been successfully removed. The whole process is quite straightforward (3 steps: launch - select - remove), and it may take only a few seconds to complete. Fast and simple, right? Just give it a try now!

Q2: Why is it better to apply Osx Uninstaller?

A clean uninstall of unwanted application is what most computer users desire for, but manually hunting down app stuffs is never an easy job to do. Once you start to use Osx Unisntaller, there is no need to manually locate app files left behind any more. You will save the trouble of crawling over the system looking for ambiguous remnants, and you don’t have to deal with various uninstall problems that may occur.

Osx Uninstaller, an high-efficient uninstall utility designed for Mac, helps remove not only the built-in applications but also the software and plugins that don’t appear in the Application folder. You can download this removal tool for free and try it out first. If you think it meets your demand, you can pay for the full version.

Summary: This guide offers several approaches to uninstall Microsoft AutoUpdate on Mac. The manual ways require more time and skills to ensure a clean, complete uninstallation, while the automated uninstaller could handle any app removal smoothly and swiftly.

Mac Tips & Tricks: How to Manage Startup Items?

Thank you for reading this post. Does it help resolve your uninstall issues? We will be glad if you share your thoughts or any suggestion about this removal guide.

Microsoft Autoupdate Downloads But Does Not Install On My Mac Computer

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